WhatsApp Business Platform
Your WhatsApp answered, organized and selling.
An official WhatsApp Business number, an AI assistant that replies instantly with your business’s tone and policies, and your team stepping in when it matters. Every conversation organized, no sale lost.
How it answers while you work
- 1
Your customer writes
To the same number as always — now an official, verified WhatsApp Business number.
- 2
AI replies instantly
Trained on your business: your menu or catalog, your hours, your prices, the way you talk.
- 3
Your team steps in when it matters
If a conversation needs a human, it hands off with full history. Nothing gets answered twice.
- 4
The order lands in your store
From chat to cart: customers order and pay in your TCMX store without leaving the flow.
- 5
Automatic confirmations
Order confirmed, being prepared, on the way — your customer gets every status on WhatsApp.
What’s included
Official verified number
A direct connection to Meta’s WhatsApp Business API — not a phone with WhatsApp Web open. Your brand, verified.
An AI assistant with your personality
Replies 24/7 with your tone, your FAQs and your policies. You define what it can and cannot say.
Human handoff
The AI knows when to stop: sensitive topics or customers asking for a person go to your team, full context included.
An organized attention inbox
Every conversation in one place, with full per-customer history. Multiple agents, one number.
Order notifications
Confirmation, preparation and delivery — automatic messages at every step of your store’s orders.
History that never gets lost
Each customer with their full thread: what they asked, ordered and paid. Even when shifts change.
Meta Tech Partner
TCMX integrates directly with Meta’s WhatsApp Business platform: official verified numbers, messaging that complies with platform policy, and first-hand access to new channel features.
Frequently asked questions
- Will the AI assistant sound robotic to my customers?
- No: it is trained on your tone, your phrases and your policies, and you define what it can and cannot say. Every reply sounds like your business — and when a conversation needs human judgment, it hands off to your team with full history.
- What happens if the AI cannot answer a question?
- It hands the conversation to your team instead of making things up. The assistant knows when to stop: sensitive topics, complaints, or customers asking for a person go straight to a human with full conversation context.
- Do I have to change my WhatsApp number?
- No. Your number connects to Meta’s official WhatsApp Business API — TCMX is a Meta Tech Partner — and becomes your business’s verified number. We walk you through the whole connection process.
- How much does AI-powered WhatsApp attention cost?
- Every module has its published price and there is no contract. You can see all of it, with examples, on the pricing page: /en/pricing.
- Can I still reply myself whenever I want?
- Yes — the inbox is yours. The assistant answers first so no customer waits, and you or your team can step into any conversation at any moment. Nothing takes control of your WhatsApp away from you.
How many sales slip away because nobody answered in time?
Tell us about your business and we’ll show you the assistant replying with your products and your tone.
Get Started