Information We Collect
When you use our services or submit a form on our website, we may collect:
- Name and email address
- Phone number (for WhatsApp communication)
- Company name and website URL
- Social media platforms of interest
- Messages or goals you share with us
- Usage data collected via analytics tools
How We Use Your Information
- To respond to your inquiries and provide our services
- To send confirmation emails and follow-up communications
- To improve our website and service offerings
- To analyze website traffic and user behavior
- To run targeted advertising campaigns
Third-Party Services
We use the following third-party services to operate our business:
- Resend — For sending confirmation and notification emails
- Twilio — For sending WhatsApp welcome messages using approved templates
- Google Sheets — For securely logging lead submissions
- Google Analytics 4 — For analyzing website traffic and user behavior
- Facebook Pixel — For advertising measurement and retargeting
Data Retention
We retain your personal information for the duration of our business relationship and for 90 days thereafter. Analytics data is retained according to the default retention policies of Google Analytics and Facebook.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at hello@tcmx.app.